The Tipping Point
Tipping in restaurants has always been something of a controversial issue. We Brits haven’t quite got the hang of it: the Americans take it as read, openly and generously tipping to make up the wages...
View ArticleFirst Impressions
According to some little-known but tacitly-agreed law, the British don’t see service (ie waiting on) as a career in itself. It’s long been acknowledged – and we’ve said it here too – that practically...
View ArticleService With A Smile And A Degree
If you wanted to go and get a job in the hospitality industry tomorrow, there’d be very little stopping you. You can of course choose to do a degree or similar in hospitality, or management training or...
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